Returns and Exchanges

• At Trésor Valeur, every item is custom made-to-order especially for you. Because of this, we do not accept returns, exchanges, or cancellations once an order has been placed.

Your satisfaction, however, is very important to us. If your order arrives damaged, defective, or with a quality issue, please contact us  within 7 days of receiving your order. Be sure to include your order number, a description of the issue, and clear photo(s) of the item and packaging.

Once reviewed, approved claims may be eligible for a replacement or a refund, at our discretion. Items sent back to us without prior authorization will not be accepted.

Please note:

• We do not accept returns for incorrect size, color, or design choices made at checkout.
• Product size charts are included with every listing.
• As each product is custom made, slight variations in print placement, alignment, or color may occur. These are considered part of the unique character of your item and not defects.

By placing an order with Trésor Valeur, you acknowledge and agree to this Refunds & Returns Policy.